NHTSA Office of Defects Investigation - Public Files, Organized
Look up any make, model, and year. You get the full official record - owner complaints, recall campaigns, and defect investigations - joined together, counted, and explained in plain language.
Search by vehicle, year, or problem - for example "2016 Fusion engine" or "23V338000"
Most sites list complaints and recalls in separate tables. We join them by system, so each page answers the question owners actually ask: people reported this problem - did a recall ever cover it?
| Model Year | System | Complaints | The Record Shows |
|---|---|---|---|
| 2014 Jeep Cherokee | Power Train | 1,472 | 3 recall campaigns cover this system |
| 2014 Jeep Cherokee | Engine | 525 | No recall campaign covers this system |
| 2013 Ford F-150 | Power Train | 1,318 | 2 recall campaigns cover this system |
| 2013 Ford F-150 | Steering | 212 | No recall campaign covers this system |
Start with the make, then the model, then the year. Every model-year page carries its complaint counts by system, every recall campaign, and any investigations - within three clicks of here.
Counts, systems, campaign numbers, dates, and summaries written by us. Never complaint narratives, never names or VINs, never a manufacturer's text copied word for word.
A complaint count is owner reports, not a failure rate. Older and higher-volume vehicles collect more reports. We never publish per-sales rates or reliability rankings - the data does not support them.
A model-year record cannot say whether your car is recalled. For that, use NHTSA's own VIN lookup - we link it on every page, because it is the authoritative check.
Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.