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Model Year Problem Record

Volkswagen Jetta 2002 - Problems, Recalls, and Investigations

The complete public record for the 2002 Volkswagen Jetta: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

702Distinct owner complaintsSource: NHTSA Complaints
5Recall campaignsSource: NHTSA Recalls
11Defect investigationsSource: NHTSA Investigations
122Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System151 complaints

151 complaints; no recall campaign covers this system.

Engine114 complaints

114 complaints; no recall campaign covers this system.

Air Bags110 complaints

110 complaints; no recall campaign covers this system.

Power Train105 complaints

105 complaints; no recall campaign covers this system.

Seats102 complaints

102 complaints; no recall campaign covers this system.

Lighting62 complaints

62 complaints; 4 recall campaigns cover this system. Campaigns: 04V096000, 04V584000, 06V183000, 07V063000.

Brakes57 complaints

57 complaints; 1 recall campaign covers this system. Campaigns: 02V031000.

Visibility46 complaints

46 complaints; no recall campaign covers this system.

Fuel and Propulsion System22 complaints

22 complaints; no recall campaign covers this system.

Vehicle Structure19 complaints

19 complaints; no recall campaign covers this system.

Vehicle Speed Control17 complaints

17 complaints; no recall campaign covers this system.

Equipment17 complaints

17 complaints; no recall campaign covers this system.

Tires15 complaints

15 complaints; no recall campaign covers this system.

Unknown Or Other10 complaints

10 complaints; no recall campaign covers this system.

Suspension10 complaints

10 complaints; no recall campaign covers this system.

Steering8 complaints

8 complaints; no recall campaign covers this system.

Seat Belts7 complaints

7 complaints; no recall campaign covers this system.

Latches, Locks and Linkages7 complaints

7 complaints; no recall campaign covers this system.

Wheels5 complaints

5 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

02V031000Reported January 31, 2002 - 55,000 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on January 31, 2002. The campaign covers an estimated 55,000 vehicles across all affected models.

04V096000Reported February 20, 2004 - 377,130 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on February 20, 2004. The campaign covers an estimated 377,130 vehicles across all affected models.

04V584000Reported December 16, 2004 - 410,000 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on December 16, 2004. The campaign covers an estimated 410,000 vehicles across all affected models.

06V183000Reported May 24, 2006 - 646,246 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on May 24, 2006. The campaign covers an estimated 646,246 vehicles across all affected models.

07V063000Reported February 20, 2007 - 1,002,000 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on February 20, 2007. The campaign covers an estimated 1,002,000 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

DP05004Opened August 11, 2005 - Closed December 8, 2005

ENGINE STALLING. No recall campaign resulted from this investigation.

EA04010Opened March 30, 2004 - Closed October 21, 2004

DRIVER SIDE FRONT SEAT OVERHEATS. No recall campaign resulted from this investigation.

PE03052Opened November 19, 2003 - Closed March 30, 2004

DRIVER SEAT OVERHEATS/BURNS. No recall campaign resulted from this investigation.

PE04073Opened October 19, 2004 - Closed December 16, 2004

TURN SIGNAL/HAZARD FLASHER FAILURE. Resulted in recall campaign 04V584000.

PE04073Opened October 19, 2004 - Closed December 16, 2004

TURN SIGNAL/HAZARD FLASHER FAILURE. Resulted in recall campaign 04V584000.

PE04073Opened October 19, 2004 - Closed December 16, 2004

TURN SIGNAL/HAZARD FLASHER FAILURE. Resulted in recall campaign 04V584000.

PE04073Opened October 19, 2004 - Closed December 16, 2004

TURN SIGNAL/HAZARD FLASHER FAILURE. Resulted in recall campaign 04V584000.

PE04081Opened December 16, 2004 - Closed April 1, 2005

INADVERTENT SIDE-AIRBAG DEPLOYMENT. No recall campaign resulted from this investigation.

RQ03010Opened December 17, 2003 - Closed March 1, 2004

BRAKE LIGHT SWITCH. Resulted in recall campaign 04V096000.

RQ06004Opened February 28, 2006 - Closed August 7, 2006

BRAKE LIGHT SWITCH FAILURE. Resulted in recall campaign 06V183000.

RQ06004Opened February 28, 2006 - Closed August 7, 2006

BRAKE LIGHT SWITCH FAILURE. Resulted in recall campaign 06V183000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20011
200276
2003150
2004115
200577
200653
200747
200838
200936
201025
201124
201216
20138
201416
20157
20166
20174
20182
20231
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.