DefectRecord Public Record - Not a Government Site

Home / Mercury / Grand Marquis / 2004

Model Year Problem Record

Mercury Grand Marquis 2004 - Problems, Recalls, and Investigations

The complete public record for the 2004 Mercury Grand Marquis: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

348Distinct owner complaintsSource: NHTSA Complaints
1Recall campaignsSource: NHTSA Recalls
10Defect investigationsSource: NHTSA Investigations
28Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

For each system: what owners reported, matched against the recalls on file for this model year. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Lighting217 complaints

217 complaints; 1 recall campaign covers this system. Campaigns: 15V861000.

Steering67 complaints

67 complaints; no recall campaign covers this system.

Electrical System40 complaints

40 complaints; no recall campaign covers this system.

Vehicle Speed Control23 complaints

23 complaints; no recall campaign covers this system.

Engine14 complaints

14 complaints; no recall campaign covers this system.

Visibility11 complaints

11 complaints; no recall campaign covers this system.

Power Train9 complaints

9 complaints; no recall campaign covers this system.

Vehicle Structure8 complaints

8 complaints; no recall campaign covers this system.

Brakes7 complaints

7 complaints; no recall campaign covers this system.

Air Bags6 complaints

6 complaints; no recall campaign covers this system.

Fuel and Propulsion System6 complaints

6 complaints; no recall campaign covers this system.

Tires5 complaints

5 complaints; no recall campaign covers this system.

Suspension3 complaints

3 complaints; no recall campaign covers this system.

Unknown Or Other2 complaints

2 complaints; no recall campaign covers this system.

Latches, Locks and Linkages2 complaints

2 complaints; no recall campaign covers this system.

Equipment2 complaints

2 complaints; no recall campaign covers this system.

Wheels1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

15V861000Reported December 22, 2015 - 296,004 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on December 22, 2015. The campaign covers an estimated 296,004 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

DP05005Opened September 22, 2005 - Closed January 4, 2006

SPARK PLUG EJECTION FROM CYLINDER HEAD. No recall campaign resulted from this investigation.

DP05005Opened September 22, 2005 - Closed January 4, 2006

SPARK PLUG EJECTION FROM CYLINDER HEAD. No recall campaign resulted from this investigation.

DP05005Opened September 22, 2005 - Closed January 4, 2006

SPARK PLUG EJECTION FROM CYLINDER HEAD. No recall campaign resulted from this investigation.

DP15002Opened April 1, 2015 - Closed August 11, 2015

Loss of headlamp/exterior lighting. No recall campaign resulted from this investigation.

DP15002Opened April 1, 2015 - Closed August 11, 2015

Loss of headlamp/exterior lighting. No recall campaign resulted from this investigation.

PE08066Opened November 26, 2008 - Closed March 24, 2009

LOSS OF HEADLIGHT FUNCTION. No recall campaign resulted from this investigation.

PE14021Opened July 7, 2014 - Closed November 21, 2014

Steering Column Shaft Obstruction. No recall campaign resulted from this investigation.

PE14021Opened July 7, 2014 - Closed November 21, 2014

Steering Column Shaft Obstruction. No recall campaign resulted from this investigation.

PE15028Opened August 10, 2015 - Closed January 8, 2016

Loss of headlights. Resulted in recall campaign 15V861000.

PE15028Opened August 10, 2015 - Closed January 8, 2016

Loss of headlights. Resulted in recall campaign 15V861000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

200414
200517
20066
20076
20085
200911
201022
201133
201214
201336
201450
201540
201631
201720
201815
20195
20204
20214
20224
20235
20242
20253
20261
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.