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Model Year Problem Record

Mazda CX-5 2020 - Problems, Recalls, and Investigations

The complete public record for the 2020 Mazda CX-5: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

108Distinct owner complaintsSource: NHTSA Complaints
0Recall campaignsSource: NHTSA Recalls
0Defect investigationsSource: NHTSA Investigations
19Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

For each system: what owners reported, matched against the recalls on file for this model year. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System31 complaints

31 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems26 complaints

26 complaints; no recall campaign covers this system.

Unknown Or Other25 complaints

25 complaints; no recall campaign covers this system.

Engine18 complaints

18 complaints; no recall campaign covers this system.

Brakes15 complaints

15 complaints; no recall campaign covers this system.

Power Train8 complaints

8 complaints; no recall campaign covers this system.

Vehicle Speed Control6 complaints

6 complaints; no recall campaign covers this system.

Vehicle Structure6 complaints

6 complaints; no recall campaign covers this system.

Air Bags5 complaints

5 complaints; no recall campaign covers this system.

Lighting4 complaints

4 complaints; no recall campaign covers this system.

Fuel and Propulsion System4 complaints

4 complaints; no recall campaign covers this system.

Visibility4 complaints

4 complaints; no recall campaign covers this system.

Wheels2 complaints

2 complaints; no recall campaign covers this system.

Seats1 complaints

1 complaints; no recall campaign covers this system.

Equipment1 complaints

1 complaints; no recall campaign covers this system.

Steering1 complaints

1 complaints; no recall campaign covers this system.

Seat Belts1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

No recall campaigns cover this model year.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

202014
202110
20226
202313
202419
202531
202615
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.