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Model Year Problem Record

Kia Soul 2021 - Problems, Recalls, and Investigations

The complete public record for the 2021 Kia Soul: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

240Distinct owner complaintsSource: NHTSA Complaints
2Recall campaignsSource: NHTSA Recalls
1Defect investigationsSource: NHTSA Investigations
28Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Engine188 complaints

188 complaints; 2 recall campaigns cover this system. Campaigns: 21V259000, 25V099000.

Unknown Or Other27 complaints

27 complaints; no recall campaign covers this system.

Power Train26 complaints

26 complaints; no recall campaign covers this system.

Electrical System15 complaints

15 complaints; no recall campaign covers this system.

Fuel and Propulsion System11 complaints

11 complaints; no recall campaign covers this system.

Brakes10 complaints

10 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems10 complaints

10 complaints; no recall campaign covers this system.

Steering9 complaints

9 complaints; no recall campaign covers this system.

Visibility7 complaints

7 complaints; no recall campaign covers this system.

Lighting6 complaints

6 complaints; no recall campaign covers this system.

Suspension5 complaints

5 complaints; no recall campaign covers this system.

Air Bags4 complaints

4 complaints; no recall campaign covers this system.

Vehicle Structure3 complaints

3 complaints; no recall campaign covers this system.

Wheels2 complaints

2 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

21V259000Reported April 13, 2021 - 147,249 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on April 13, 2021. The campaign covers an estimated 147,249 vehicles across all affected models.

25V099000Reported February 17, 2025 - 137,256 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on February 17, 2025. The campaign covers an estimated 137,256 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

AQ25001Opened August 6, 2025 - Closed December 18, 2025

Kia 25V099 Piston Oil Ring Recall Effectiveness. No recall campaign resulted from this investigation.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20203
202115
202212
202325
202414
202592
202679
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.