DefectRecord Public Record - Not a Government Site

Home / Jeep / Grand Cherokee / 2012

Model Year Problem Record

Jeep Grand Cherokee 2012 - Problems, Recalls, and Investigations

The complete public record for the 2012 Jeep Grand Cherokee: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

1,641Distinct owner complaintsSource: NHTSA Complaints
10Recall campaignsSource: NHTSA Recalls
22Defect investigationsSource: NHTSA Investigations
217Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System838 complaints

838 complaints; 5 recall campaigns cover this system. Campaigns: 14V391000, 14V634000, 15V115000, 17V435000, 19V813000.

Brakes309 complaints

309 complaints; 3 recall campaigns cover this system. Campaigns: 14V104000, 14V154000, 17V572000.

Engine302 complaints

302 complaints; 1 recall campaign covers this system. Campaigns: 11V487000.

Fuel and Propulsion System250 complaints

250 complaints; no recall campaign covers this system.

Unknown Or Other121 complaints

121 complaints; no recall campaign covers this system.

Power Train102 complaints

102 complaints; no recall campaign covers this system.

Steering102 complaints

102 complaints; no recall campaign covers this system.

Lighting56 complaints

56 complaints; 1 recall campaign covers this system. Campaigns: 15V879000.

Air Bags43 complaints

43 complaints; no recall campaign covers this system.

Vehicle Speed Control35 complaints

35 complaints; no recall campaign covers this system.

Suspension32 complaints

32 complaints; no recall campaign covers this system.

Visibility32 complaints

32 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems26 complaints

26 complaints; no recall campaign covers this system.

Vehicle Structure26 complaints

26 complaints; no recall campaign covers this system.

Seat Belts12 complaints

12 complaints; no recall campaign covers this system.

Seats12 complaints

12 complaints; no recall campaign covers this system.

Equipment12 complaints

12 complaints; no recall campaign covers this system.

Tires10 complaints

10 complaints; no recall campaign covers this system.

Wheels10 complaints

10 complaints; no recall campaign covers this system.

Latches, Locks and Linkages1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

11V487000Reported September 29, 2011 - 667 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on September 29, 2011. The campaign covers an estimated 667 vehicles across all affected models.

14V104000Reported March 4, 2014 - 18,780 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on March 4, 2014. The campaign covers an estimated 18,780 vehicles across all affected models.

14V154000Reported April 1, 2014 - 646,498 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on April 1, 2014. The campaign covers an estimated 646,498 vehicles across all affected models.

14V391000Reported July 2, 2014 - 653,562 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 2, 2014. The campaign covers an estimated 653,562 vehicles across all affected models.

14V634000Reported October 8, 2014 - 435,081 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on October 8, 2014. The campaign covers an estimated 435,081 vehicles across all affected models.

15V115000Reported February 27, 2015 - 339,525 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on February 27, 2015. The campaign covers an estimated 339,525 vehicles across all affected models.

15V879000Reported December 28, 2015 - 389,252 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on December 28, 2015. The campaign covers an estimated 389,252 vehicles across all affected models.

17V435000Reported July 10, 2017 - 442,214 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 10, 2017. The campaign covers an estimated 442,214 vehicles across all affected models.

17V572000Reported September 18, 2017 - 646,394 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on September 18, 2017. The campaign covers an estimated 646,394 vehicles across all affected models.

19V813000Reported November 14, 2019 - 528,594 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on November 14, 2019. The campaign covers an estimated 528,594 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

DP14004Opened September 25, 2014 - Closed July 24, 2015

Totally Integrated Power Module Failure. No recall campaign resulted from this investigation.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA21002Opened September 17, 2021 - Open

Desiccated Air Bag Inflator Rupture. No recall campaign resulted from this investigation.

EA21002Opened September 17, 2021 - Open

Desiccated Air Bag Inflator Rupture. No recall campaign resulted from this investigation.

PE12020Opened July 19, 2012 - Closed December 7, 2012

Power steering hose failure. No recall campaign resulted from this investigation.

PE12020Opened July 19, 2012 - Closed December 7, 2012

Power steering hose failure. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE19014Opened September 9, 2019 - Closed February 25, 2026

Active Head Rest Inadvertent Deployment. No recall campaign resulted from this investigation.

PE19014Opened September 9, 2019 - Closed February 25, 2026

Active Head Rest Inadvertent Deployment. No recall campaign resulted from this investigation.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20112
201220
201332
2014229
2015342
2016180
2017181
2018123
2019131
2020178
202190
202232
202335
202417
202528
202621
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.