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Model Year Problem Record

Jeep Grand Cherokee 2011 - Problems, Recalls, and Investigations

The complete public record for the 2011 Jeep Grand Cherokee: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

1,640Distinct owner complaintsSource: NHTSA Complaints
6Recall campaignsSource: NHTSA Recalls
20Defect investigationsSource: NHTSA Investigations
182Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System782 complaints

782 complaints; 3 recall campaigns cover this system. Campaigns: 14V391000, 14V530000, 19V813000.

Engine359 complaints

359 complaints; no recall campaign covers this system.

Brakes352 complaints

352 complaints; 2 recall campaigns cover this system. Campaigns: 14V154000, 17V572000.

Fuel and Propulsion System283 complaints

283 complaints; no recall campaign covers this system.

Unknown Or Other133 complaints

133 complaints; no recall campaign covers this system.

Power Train90 complaints

90 complaints; no recall campaign covers this system.

Steering86 complaints

86 complaints; no recall campaign covers this system.

Air Bags60 complaints

60 complaints; no recall campaign covers this system.

Lighting59 complaints

59 complaints; 1 recall campaign covers this system. Campaigns: 15V879000.

Vehicle Structure43 complaints

43 complaints; no recall campaign covers this system.

Suspension37 complaints

37 complaints; no recall campaign covers this system.

Vehicle Speed Control37 complaints

37 complaints; no recall campaign covers this system.

Visibility36 complaints

36 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems26 complaints

26 complaints; no recall campaign covers this system.

Seats12 complaints

12 complaints; no recall campaign covers this system.

Seat Belts10 complaints

10 complaints; no recall campaign covers this system.

Latches, Locks and Linkages8 complaints

8 complaints; no recall campaign covers this system.

Equipment6 complaints

6 complaints; no recall campaign covers this system.

Wheels5 complaints

5 complaints; no recall campaign covers this system.

Tires3 complaints

3 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

14V154000Reported April 1, 2014 - 646,498 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on April 1, 2014. The campaign covers an estimated 646,498 vehicles across all affected models.

14V391000Reported July 2, 2014 - 653,562 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 2, 2014. The campaign covers an estimated 653,562 vehicles across all affected models.

14V530000Reported September 4, 2014 - 189,206 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on September 4, 2014. The campaign covers an estimated 189,206 vehicles across all affected models.

15V879000Reported December 28, 2015 - 389,252 vehicles potentially affected

Lighting. Recall covering the lighting system, reported to NHTSA on December 28, 2015. The campaign covers an estimated 389,252 vehicles across all affected models.

17V572000Reported September 18, 2017 - 646,394 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on September 18, 2017. The campaign covers an estimated 646,394 vehicles across all affected models.

19V813000Reported November 14, 2019 - 528,594 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on November 14, 2019. The campaign covers an estimated 528,594 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

DP14004Opened September 25, 2014 - Closed July 24, 2015

Totally Integrated Power Module Failure. No recall campaign resulted from this investigation.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA14001Opened January 10, 2014 - Closed August 12, 2014

Headliner Fires. Resulted in recall campaign 14V391000.

EA21002Opened September 17, 2021 - Open

Desiccated Air Bag Inflator Rupture. No recall campaign resulted from this investigation.

EA21002Opened September 17, 2021 - Open

Desiccated Air Bag Inflator Rupture. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE13027Opened August 19, 2013 - Closed January 14, 2014

Headliner Fires. No recall campaign resulted from this investigation.

PE19014Opened September 9, 2019 - Closed February 25, 2026

Active Head Rest Inadvertent Deployment. No recall campaign resulted from this investigation.

PE19014Opened September 9, 2019 - Closed February 25, 2026

Active Head Rest Inadvertent Deployment. No recall campaign resulted from this investigation.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

RQ15003Opened May 1, 2015 - Closed July 6, 2016

Post 14V-391 Headliner Fires. Resulted in recall campaign 15V879000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20104
201123
201221
2013119
2014507
2015180
2016122
2017105
2018125
2019114
2020142
202169
202234
202329
202424
202512
202610
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.