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Model Year Problem Record

Jeep Grand Cherokee 2004 - Problems, Recalls, and Investigations

The complete public record for the 2004 Jeep Grand Cherokee: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

1,294Distinct owner complaintsSource: NHTSA Complaints
8Recall campaignsSource: NHTSA Recalls
18Defect investigationsSource: NHTSA Investigations
182Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Air Bags328 complaints

328 complaints; 3 recall campaigns cover this system. Campaigns: 12V527000, 15V046000, 15V673000.

Visibility226 complaints

226 complaints; no recall campaign covers this system.

Brakes184 complaints

184 complaints; no recall campaign covers this system.

Seats151 complaints

151 complaints; 2 recall campaigns cover this system. Campaigns: 06V197000, 09V117000.

Electrical System145 complaints

145 complaints; 1 recall campaign covers this system. Campaigns: 04V112000.

Engine90 complaints

90 complaints; no recall campaign covers this system.

Vehicle Speed Control77 complaints

77 complaints; no recall campaign covers this system.

Steering74 complaints

74 complaints; 1 recall campaign covers this system. Campaigns: 03V079000.

Power Train55 complaints

55 complaints; no recall campaign covers this system.

Fuel and Propulsion System44 complaints

44 complaints; no recall campaign covers this system.

Vehicle Structure36 complaints

36 complaints; no recall campaign covers this system.

Unknown Or Other33 complaints

33 complaints; no recall campaign covers this system.

Lighting28 complaints

28 complaints; no recall campaign covers this system.

Seat Belts26 complaints

26 complaints; no recall campaign covers this system.

Suspension22 complaints

22 complaints; no recall campaign covers this system.

Equipment17 complaints

17 complaints; 1 recall campaign covers this system. Campaigns: 04V048000.

Wheels12 complaints

12 complaints; no recall campaign covers this system.

Tires10 complaints

10 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems6 complaints

6 complaints; no recall campaign covers this system.

Latches, Locks and Linkages6 complaints

6 complaints; no recall campaign covers this system.

Trailer Hitches and Towing1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

03V079000Reported March 10, 2003 - 286 vehicles potentially affected

Steering. Recall covering the steering system, reported to NHTSA on March 10, 2003. The campaign covers an estimated 286 vehicles across all affected models.

04V048000Reported February 3, 2004 - 96 vehicles potentially affected

Equipment. Recall covering the equipment system, reported to NHTSA on February 3, 2004. The campaign covers an estimated 96 vehicles across all affected models.

04V112000Reported March 4, 2004 - 14,621 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on March 4, 2004. The campaign covers an estimated 14,621 vehicles across all affected models.

06V197000Reported June 7, 2006 - 111,687 vehicles potentially affected

Seats. Recall covering the seats system, reported to NHTSA on June 7, 2006. The campaign covers an estimated 111,687 vehicles across all affected models.

09V117000Reported April 9, 2009 - 103,409 vehicles potentially affected

Seats. Recall covering the seats system, reported to NHTSA on April 9, 2009. The campaign covers an estimated 103,409 vehicles across all affected models.

12V527000Reported November 8, 2012 - 744,822 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on November 8, 2012. The campaign covers an estimated 744,822 vehicles across all affected models.

15V046000Reported January 28, 2015 - 752,644 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on January 28, 2015. The campaign covers an estimated 752,644 vehicles across all affected models.

15V673000Reported October 19, 2015 - 284,611 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on October 19, 2015. The campaign covers an estimated 284,611 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

DP09005Opened November 6, 2009 - Closed August 23, 2010

Fuel Storage System Crash Related Fires. No recall campaign resulted from this investigation.

DP09005Opened November 6, 2009 - Closed August 23, 2010

Fuel Storage System Crash Related Fires. No recall campaign resulted from this investigation.

DP09005Opened November 6, 2009 - Closed August 23, 2010

Fuel Storage System Crash Related Fires. No recall campaign resulted from this investigation.

DP09005Opened November 6, 2009 - Closed August 23, 2010

Fuel Storage System Crash Related Fires. No recall campaign resulted from this investigation.

EA12005Opened June 12, 2012 - Closed November 14, 2014

Crash Related Fuel Tank Fires. Resulted in recall campaign 13V252000.

EA12005Opened June 12, 2012 - Closed November 14, 2014

Crash Related Fuel Tank Fires. Resulted in recall campaign 13V252000.

EA12005Opened June 12, 2012 - Closed November 14, 2014

Crash Related Fuel Tank Fires. Resulted in recall campaign 13V252000.

EA12005Opened June 12, 2012 - Closed November 14, 2014

Crash Related Fuel Tank Fires. Resulted in recall campaign 13V252000.

PE10031Opened August 23, 2010 - Closed June 14, 2012

Crash Related Fuel Tank Fires. No recall campaign resulted from this investigation.

PE10031Opened August 23, 2010 - Closed June 14, 2012

Crash Related Fuel Tank Fires. No recall campaign resulted from this investigation.

PE10031Opened August 23, 2010 - Closed June 14, 2012

Crash Related Fuel Tank Fires. No recall campaign resulted from this investigation.

PE10031Opened August 23, 2010 - Closed June 14, 2012

Crash Related Fuel Tank Fires. No recall campaign resulted from this investigation.

RQ14001Opened May 29, 2014 - Closed November 13, 2015

Jeep inadvertent air bag deployment. Resulted in recall campaign 15V043000.

RQ14001Opened May 29, 2014 - Closed November 13, 2015

Jeep inadvertent air bag deployment. Resulted in recall campaign 15V043000.

RQ14001Opened May 29, 2014 - Closed November 13, 2015

Jeep inadvertent air bag deployment. Resulted in recall campaign 15V043000.

RQ14001Opened May 29, 2014 - Closed November 13, 2015

Jeep inadvertent air bag deployment. Resulted in recall campaign 15V043000.

RQ14001Opened May 29, 2014 - Closed November 13, 2015

Jeep inadvertent air bag deployment. Resulted in recall campaign 15V043000.

RQ14001Opened May 29, 2014 - Closed November 13, 2015

Jeep inadvertent air bag deployment. Resulted in recall campaign 15V043000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20036
200467
200593
2006117
2007116
2008104
200971
201077
201153
201232
201374
201477
2015114
2016170
201744
201828
201926
20209
20214
20225
20233
20241
20252
20261
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.