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Model Year Problem Record

Chrysler Pacifica 2020 - Problems, Recalls, and Investigations

The complete public record for the 2020 Chrysler Pacifica: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

173Distinct owner complaintsSource: NHTSA Complaints
5Recall campaignsSource: NHTSA Recalls
2Defect investigationsSource: NHTSA Investigations
13Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System65 complaints

65 complaints; 1 recall campaign covers this system. Campaigns: 23V010000.

Engine56 complaints

56 complaints; no recall campaign covers this system.

Power Train39 complaints

39 complaints; no recall campaign covers this system.

Steering32 complaints

32 complaints; no recall campaign covers this system.

Unknown Or Other19 complaints

19 complaints; no recall campaign covers this system.

Fuel and Propulsion System10 complaints

10 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems10 complaints

10 complaints; 1 recall campaign covers this system. Campaigns: 20V191000.

Seats6 complaints

6 complaints; no recall campaign covers this system.

Brakes5 complaints

5 complaints; no recall campaign covers this system.

Vehicle Speed Control5 complaints

5 complaints; no recall campaign covers this system.

Visibility5 complaints

5 complaints; no recall campaign covers this system.

Air Bags4 complaints

4 complaints; 1 recall campaign covers this system. Campaigns: 24V793000.

Suspension4 complaints

4 complaints; no recall campaign covers this system.

Hybrid and Electric Propulsion4 complaints

4 complaints; 1 recall campaign covers this system. Campaigns: 26V362000.

Vehicle Structure3 complaints

3 complaints; no recall campaign covers this system.

Wheels3 complaints

3 complaints; no recall campaign covers this system.

Seat Belts2 complaints

2 complaints; no recall campaign covers this system.

Tires2 complaints

2 complaints; no recall campaign covers this system.

Latches, Locks and Linkages1 complaints

1 complaints; no recall campaign covers this system.

Lighting1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

20V191000Reported September 10, 2020 - 319,610 vehicles potentially affected

Driver Assistance and Stability Systems. Recall covering the driver assistance and stability systems system, reported to NHTSA on September 10, 2020. The campaign covers an estimated 319,610 vehicles across all affected models.

23V010000Reported January 17, 2023 - 67,117 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on January 17, 2023. The campaign covers an estimated 67,117 vehicles across all affected models.

24V793000Reported October 24, 2024 - 26 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on October 24, 2024. The campaign covers an estimated 26 vehicles across all affected models.

25V876000Reported December 17, 2025 - 86 vehicles potentially affected

Equipment. Recall covering the equipment system, reported to NHTSA on December 17, 2025. The campaign covers an estimated 86 vehicles across all affected models.

26V362000Reported June 4, 2026 - 17,277 vehicles potentially affected

Hybrid and Electric Propulsion. Recall covering the hybrid and electric propulsion system, reported to NHTSA on June 4, 2026. The campaign covers an estimated 17,277 vehicles across all affected models. Owners are advised to park outside because of a fire risk.

Park Outside Advisory

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

PE22008Opened July 22, 2022 - Closed March 27, 2024

Transmission fault leading to loss of motive power. Resulted in recall campaign 23V010.

RQ24004Opened February 27, 2024 - Open

Loss of motive power due to an internal wiring connector short.. No recall campaign resulted from this investigation.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20207
20216
202220
202326
202440
202539
202635
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.