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Model Year Problem Record

Chevrolet Impala 2004 - Problems, Recalls, and Investigations

The complete public record for the 2004 Chevrolet Impala: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

1,074Distinct owner complaintsSource: NHTSA Complaints
4Recall campaignsSource: NHTSA Recalls
0Defect investigationsSource: NHTSA Investigations
114Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Electrical System693 complaints

693 complaints; 1 recall campaign covers this system. Campaigns: 14V400000.

Lighting116 complaints

116 complaints; no recall campaign covers this system.

Engine108 complaints

108 complaints; 2 recall campaigns cover this system. Campaigns: 15V201000, 15V701000.

Brakes99 complaints

99 complaints; 1 recall campaign covers this system. Campaigns: 04V287000.

Steering67 complaints

67 complaints; no recall campaign covers this system.

Power Train48 complaints

48 complaints; no recall campaign covers this system.

Vehicle Speed Control41 complaints

41 complaints; no recall campaign covers this system.

Fuel and Propulsion System37 complaints

37 complaints; no recall campaign covers this system.

Air Bags31 complaints

31 complaints; no recall campaign covers this system.

Unknown Or Other30 complaints

30 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems26 complaints

26 complaints; no recall campaign covers this system.

Vehicle Structure18 complaints

18 complaints; no recall campaign covers this system.

Visibility14 complaints

14 complaints; no recall campaign covers this system.

Equipment13 complaints

13 complaints; no recall campaign covers this system.

Suspension11 complaints

11 complaints; no recall campaign covers this system.

Wheels10 complaints

10 complaints; no recall campaign covers this system.

Tires5 complaints

5 complaints; no recall campaign covers this system.

Seats5 complaints

5 complaints; no recall campaign covers this system.

Seat Belts4 complaints

4 complaints; no recall campaign covers this system.

Latches, Locks and Linkages3 complaints

3 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

04V287000Reported June 23, 2004 - 47,991 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on June 23, 2004. The campaign covers an estimated 47,991 vehicles across all affected models.

14V400000Reported July 3, 2014 - 5,877,718 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 3, 2014. The campaign covers an estimated 5,877,718 vehicles across all affected models.

15V201000Reported April 6, 2015 - 330,742 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on April 6, 2015. The campaign covers an estimated 330,742 vehicles across all affected models.

15V701000Reported October 26, 2015 - 1,003,556 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on October 26, 2015. The campaign covers an estimated 1,003,556 vehicles across all affected models.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

200423
200529
200631
200784
2008183
2009138
2010139
201176
201235
201344
2014130
201568
201643
201723
20186
20197
20206
20213
20221
20241
20252
20262
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.