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Model Year Problem Record

Chevrolet Cruze 2012 - Problems, Recalls, and Investigations

The complete public record for the 2012 Chevrolet Cruze: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

865Distinct owner complaintsSource: NHTSA Complaints
7Recall campaignsSource: NHTSA Recalls
5Defect investigationsSource: NHTSA Investigations
130Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Engine314 complaints

314 complaints; 1 recall campaign covers this system. Campaigns: 12V288000.

Electrical System197 complaints

197 complaints; 1 recall campaign covers this system. Campaigns: 16V502000.

Brakes152 complaints

152 complaints; 1 recall campaign covers this system. Campaigns: 13V360000.

Power Train138 complaints

138 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems111 complaints

111 complaints; no recall campaign covers this system.

Steering105 complaints

105 complaints; no recall campaign covers this system.

Unknown Or Other84 complaints

84 complaints; no recall campaign covers this system.

Fuel and Propulsion System52 complaints

52 complaints; 1 recall campaign covers this system. Campaigns: 12V289000.

Vehicle Speed Control51 complaints

51 complaints; no recall campaign covers this system.

Visibility43 complaints

43 complaints; no recall campaign covers this system.

Air Bags34 complaints

34 complaints; 3 recall campaigns cover this system. Campaigns: 12V522000, 13V023000, 14V300000.

Vehicle Structure21 complaints

21 complaints; no recall campaign covers this system.

Lighting16 complaints

16 complaints; no recall campaign covers this system.

Tires9 complaints

9 complaints; no recall campaign covers this system.

Wheels7 complaints

7 complaints; no recall campaign covers this system.

Seat Belts5 complaints

5 complaints; no recall campaign covers this system.

Suspension5 complaints

5 complaints; no recall campaign covers this system.

Equipment5 complaints

5 complaints; no recall campaign covers this system.

Seats3 complaints

3 complaints; no recall campaign covers this system.

Latches, Locks and Linkages2 complaints

2 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

12V288000Reported June 22, 2012 - 413,148 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on June 22, 2012. The campaign covers an estimated 413,148 vehicles across all affected models.

12V289000Reported June 22, 2012 - 53,239 vehicles potentially affected

Fuel and Propulsion System. Recall covering the fuel and propulsion system system, reported to NHTSA on June 22, 2012. The campaign covers an estimated 53,239 vehicles across all affected models.

12V522000Reported October 31, 2012 - 2,949 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on October 31, 2012. The campaign covers an estimated 2,949 vehicles across all affected models.

13V023000Reported January 24, 2013 - 4,167 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on January 24, 2013. The campaign covers an estimated 4,167 vehicles across all affected models.

13V360000Reported August 15, 2013 - 292,879 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on August 15, 2013. The campaign covers an estimated 292,879 vehicles across all affected models.

14V300000Reported June 6, 2014 - 31,520 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on June 6, 2014. The campaign covers an estimated 31,520 vehicles across all affected models.

16V502000Reported July 5, 2016 - 8,367 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 5, 2016. The campaign covers an estimated 8,367 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

AQ12002Opened October 15, 2012 - Closed October 20, 2014

Chapman Chevrolet / Cruze Engine Recall. No recall campaign resulted from this investigation.

PE12010Opened March 28, 2012 - Closed July 19, 2012

Engine compartment fire. Resulted in recall campaign 12V288000.

RQ13002Opened May 31, 2013 - Closed July 9, 2014

Air Bag Non-deployment. Resulted in recall campaign 13V023000.

RQ13002Opened May 31, 2013 - Closed July 9, 2014

Air Bag Non-deployment. Resulted in recall campaign 13V023000.

RQ13002Opened May 31, 2013 - Closed July 9, 2014

Air Bag Non-deployment. Resulted in recall campaign 13V023000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20114
201244
201375
2014161
201598
201687
201792
201885
201978
202040
202131
202218
202326
202413
20256
20267
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.