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Model Year Problem Record

Cadillac SRX 2014 - Problems, Recalls, and Investigations

The complete public record for the 2014 Cadillac SRX: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

390Distinct owner complaintsSource: NHTSA Complaints
2Recall campaignsSource: NHTSA Recalls
2Defect investigationsSource: NHTSA Investigations
28Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Lighting267 complaints

267 complaints; no recall campaign covers this system.

Electrical System39 complaints

39 complaints; no recall campaign covers this system.

Unknown Or Other29 complaints

29 complaints; no recall campaign covers this system.

Visibility27 complaints

27 complaints; no recall campaign covers this system.

Power Train21 complaints

21 complaints; no recall campaign covers this system.

Suspension19 complaints

19 complaints; 2 recall campaigns cover this system. Campaigns: 14V571000, 21V473000.

Brakes12 complaints

12 complaints; no recall campaign covers this system.

Vehicle Speed Control7 complaints

7 complaints; no recall campaign covers this system.

Engine6 complaints

6 complaints; no recall campaign covers this system.

Seats5 complaints

5 complaints; no recall campaign covers this system.

Vehicle Structure5 complaints

5 complaints; no recall campaign covers this system.

Steering5 complaints

5 complaints; no recall campaign covers this system.

Air Bags4 complaints

4 complaints; no recall campaign covers this system.

Wheels4 complaints

4 complaints; no recall campaign covers this system.

Driver Assistance and Stability Systems2 complaints

2 complaints; no recall campaign covers this system.

Seat Belts1 complaints

1 complaints; no recall campaign covers this system.

Equipment1 complaints

1 complaints; no recall campaign covers this system.

Latches, Locks and Linkages1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

14V571000Reported September 19, 2014 - 290,241 vehicles potentially affected

Suspension. Recall covering the suspension system, reported to NHTSA on September 19, 2014. The campaign covers an estimated 290,241 vehicles across all affected models.

21V473000Reported June 24, 2021 - 380,498 vehicles potentially affected

Suspension. Recall covering the suspension system, reported to NHTSA on June 24, 2021. The campaign covers an estimated 380,498 vehicles across all affected models. NHTSA records carry a do-not-drive advisory for this campaign.

Do Not Drive Advisory

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

PE20019Opened November 6, 2020 - Closed December 23, 2021

Rear Toe Link Adjuster Separation. Resulted in recall campaign 21V473000.

PE20019Opened November 6, 2020 - Closed December 23, 2021

Rear Toe Link Adjuster Separation. Resulted in recall campaign 21V473000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20145
20158
20166
201715
201860
201984
202064
202161
202231
202320
202413
202510
202613
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.